Seattle Children’s Hospital Scout Privacy Policy

Last modified: March 25, 2020

1.              Introduction

This Privacy Policy describes how Seattle Children’s Hospital collects and uses Personal Data about you through the use of our Application, and through email, text, and other electronic communications between you and Seattle Children’s Hospital

Seattle Children’s Hospital (“SCH,” or we,” “our,” or “us”) respects your privacy, and we are committed to protecting it through our compliance with this policy.

This Privacy Policy (our “Privacy Policy”) describes the types of information we may collect from you or that you may provide when you use the Seattle Children’s Hospital Scout Application (our “Application”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy only applies to information we collect on our Application. It does not apply to information collected by:

·      us offline or through any other means, including on any other applications or websites operated by SCH or any third party;

·      any third party, including through any application or content that may link to or be accessible from or on the Application.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Application. By accessing or using our Application, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Application after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

2.              Children Under the Age of 13

Our Application is not intended for children under the age of 13 and children under the age of 13 are not permitted to use our Application. We will remove any information about a child under the age of 13 if we become aware of it. 

 

Our Application are not intended for children under 13 years of age. No one under age 13 may provide any information to or through the Application. We do not knowingly collect Personal Data from children under 13. If you are under 13, do not use or provide any information on our Application or on or through any of its features, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Data from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from a child under 13, please email us at digitalhealthinnovation@seattlechildrens.org.

3.              Information We Collect About You and How We Collect It

We collect different types of information about you, including information that may directly identify you, information that is about you but individually does not personally identify you, and information that we combine with our other users. This includes information that we collect directly from you or through automated collection technologies.

 

We collect several types of information from and about users of our Application (collectively, “Personal Data”), specifically information by which you may be personally identified, such as health information and information about traffic data, location data, logs, other communication data,  information about your mobile device, and the resources that you access and use on the Application.

We collect this information directly from you when you provide it to us. This includes information provided at the time of using the Services. We may also ask you for information when you report a problem with our Application. As you navigate through and interact with our Application, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, specifically details of your visits to our Application, such as traffic data, location, logs, information about your mobile device, other communication data, and the resources that you access and use on the Application. The information we collect automatically may include Personal Data or we may maintain it or associate it with Personal Data we collect in other ways or receive from third parties.

We use third party service providers to collect certain information relating to your use of the Application, including Amazon Web Services. You can find out more about how Amazon Web Services uses data when you visit our Application by visiting https://aws.amazon.com/compliance/data-privacy-faq/.

 

4.              How We Use Your Information

We use your Personal Data for various purposes described below, including to:

·      provide our Application to you;

·      provide you with information you request from us; and

·      enforce our rights arising from contracts.

We use information that we collect about you or that you provide to us, including any Personal Data:

·        to present our Application and its contents and services to you;

·        estimate our audience size and usage patterns;

·        improve our products and services; and

·        to fulfill any other purpose for which you provide it;

·        to notify you about changes to our Application or any products or services we offer or provide though them;

·        in any other way we may describe when you provide the information; and

·        for any other purpose with your consent.

Some information SCH collects constitutes protected health information (“PHI”) under the U.S. Health Insurance Portability and Accountability Act (“HIPAA”). SCH will use and disclose PHI only as permitted under HIPAA.

5.              Disclosure of Your Information

We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Policy. We disclose your Personal Data to a few third parties, including:

·      third party service providers that we use to support our Application;

·      to an organization we merge, acquire, or that buys us, or in the event of change in structure of our organization of any form;

·      to comply with our legal obligations;

·      to enforce our rights; and

·      with your consent.

We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Policy. However, we may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose Personal Data that we collect or you provide as described in this Privacy Policy:

·        contractors, service providers, and other third parties we use to support our Application;

·        to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by SCH about our Application users are among the assets transferred;

·        to fulfill the purpose for which you provide it;

·        for any other purpose disclosed by us when you provide the information; and

·        with your consent.

We may also disclose your Personal Data:

·        to comply with any court order, law, or legal process, including to respond to any government or regulatory request;

·        to enforce or apply our Terms of Use and other agreements; and

·        if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of SCH, our patients, or others.

6.              Choices About How We Use and Disclose Your Information

We offer you choices on how you can opt out of our use of our tracking technology.

We do not control the collection and use of your information collected by third parties described above in Disclosure of Your Information. These third parties may aggregate the information they collect with information from their other customers for their own purposes.  When using our Application, we may collect certain information regarding your location, including your location in real time. You must exercise your own judgment as to the adequacy and appropriateness of sharing location information with us and our third party service providers. If you do not want us to collect this information, do not download the Application or delete it from your Mobile Device. You can choose whether or not to allow the Application to collect and use real-time information about your Mobile Device’s location through the Mobile Device’s location or privacy setting. Please refer to the user guide for your operating system for more information on how to enable or disable location based services for the Application. If you block the use of location information, some parts of the Application may then be inaccessible or not function properly. If you enable such location-bases services in connection with the Application, you hereby consent to the collection, transmission and use of your location data by the Application.

7.              Data Security

Information transmitted over the Application is not completely secure, but we strive to protect your Personal Data.

We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure. We use encryption technology for information sent and received by us via email.

The safety and security of your information also depends on you. Unfortunately, the transmission of information via the Internet is not completely secure. Although we work diligently to try and protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Application. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Application or in your operating system.

8.              Changes to Our Privacy Policy

We will post any changes to our Privacy Policy on our Application.

We may change this Privacy Policy at any time. It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on the Application’s home page. The date this Privacy Policy was last revised is identified at the top of the page. You are responsible for reviewing this Privacy Policy to check for any changes.

9.              Contact Information

You may contact us through the contact information below.

If you have any questions, concerns, complaints or suggestions regarding our Privacy Policy, you may contact us at digitalhealthinnovation@seattlechildrens.org.